Mototolo Platinum Mine – MPLATS ENTERPRISE (PTY) LTD
1. PURPOSE
To establish a standardized process for assessing and monitoring supplier performance, ensuring that suppliers meet the company’s quality, safety, compliance, and delivery expectations to support operational excellence.
2. SCOPE
Applies to all current and prospective suppliers providing goods, services, or materials to Mototolo Platinum Mine.
3. EVALUATION CRITERIA
Supplier performance will be evaluated based on the following key factors:
| Criterion | Description |
|---|---|
| Quality Compliance | Conformity to product specifications, certifications, and regulatory standards |
| Delivery Performance | Timeliness, accuracy, and condition of deliveries |
| Pricing & Cost Control | Competitive pricing and adherence to agreed terms |
| Health, Safety & Environment (HSE) | Compliance with HAZMAT/HAZCHEM and other safety standards |
| Documentation & Certification | Submission of valid licenses, quality certificates, and compliance documents |
| Responsiveness & Communication | Ability to respond promptly and clearly to inquiries and issues |
| Sustainability Practices | Environmental and social responsibility initiatives |
| B-BBEE Status | Compliance with Broad-Based Black Economic Empowerment requirements |
4. EVALUATION PROCESS
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Pre-Qualification
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Review of initial supplier documentation, including licenses, tax clearance, B-BBEE certificates, and company profile.
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Verification of compliance with legal and safety standards.
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Supplier Capacity Audit
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Site visits or remote audits to assess operational capacity, infrastructure, and compliance with HSE protocols.
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Performance Monitoring
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Ongoing evaluation based on delivery records, quality inspections, incident reports, and customer feedback.
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Key Performance Indicators (KPIs) established in contracts and service level agreements.
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Scorecard System
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Suppliers are scored periodically using a standardized supplier scorecard that reflects the evaluation criteria.
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Scores influence contract renewals, order allocations, and procurement decisions.
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5. PERFORMANCE REVIEW & FEEDBACK
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Regular performance reviews will be conducted (quarterly or bi-annually).
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Suppliers will receive feedback reports highlighting strengths, weaknesses, and areas for improvement.
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Improvement plans may be requested for suppliers falling below acceptable thresholds.
6. NON-COMPLIANCE & CORRECTIVE ACTION
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Suppliers not meeting standards may face probation, reduced orders, or suspension.
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Serious or repeated non-compliance can lead to contract termination and blacklisting.
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All corrective actions will be documented and monitored for effectiveness.
7. ROLES & RESPONSIBILITIES
| Role | Responsibility |
|---|---|
| Supply Chain Manager | Oversees supplier evaluation and approvals |
| Procurement Team | Conducts audits, monitors KPIs, maintains scorecards |
| HSE Officer | Assesses supplier compliance with safety and environmental policies |
| Quality Assurance Team | Verifies product/service quality and documentation |
8. RECORDS MANAGEMENT
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All supplier evaluation documentation, scorecards, and audit reports must be securely maintained for audit and review purposes.
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Records shall be retained for a minimum of five years.