DELIVERY, COLLECTION & RECEIVING PROCEDURES

Mototolo Platinum Mine – MPLATS ENTERPRISE (PTY) LTD


1. PURPOSE

To ensure the safe, efficient, and accurate receipt and dispatch of goods, materials, and fuel deliveries at Mototolo Platinum Mine, minimizing risks to operations, health and safety, and inventory accuracy.


2. SCOPE

Applies to all incoming deliveries, outbound shipments, and onsite collections involving suppliers, contractors, transporters, and internal departments.


3. DELIVERY & COLLECTION PLANNING

  • All deliveries and collections must be scheduled at least 24 hours in advance with the Supply Chain or Receiving Department.

  • Suppliers must confirm delivery dates, times, and quantities via official Purchase Orders (POs) or approved requisitions.

  • Mototolo’s nominated transporters must be used for collections during probation or where specified.

  • Any unscheduled deliveries or collections require prior written approval from the Supply Chain Manager.


4. RECEIVING PROCEDURES

4.1 Arrival and Site Access

  • All drivers and transporters must present valid identification and delivery documentation at site security.

  • Site induction, HAZMAT certification (if applicable), and safety protocols must be verified before entry.

  • Unauthorized personnel or vehicles will be denied access.

4.2 Unloading and Inspection

  • Deliveries are unloaded only at designated receiving bays or fuel depots by trained personnel.

  • Inspect all goods for visible damage, quantity accuracy, and compliance with order specifications.

  • For hazardous materials (HAZMAT), verify proper packaging, labeling, and accompanying Safety Data Sheets (SDS).

  • Fuel deliveries require confirmation of Certificates of Analysis/Quality (CoA/CoQ).

4.3 Documentation

  • Confirm the delivery against Purchase Order and Delivery Note.

  • Record received quantities, batch numbers, and any discrepancies in the Inventory Management System (IMS).

  • Report and quarantine any damaged or non-compliant goods immediately.

  • Obtain signed delivery receipts from drivers and receiving personnel.


5. COLLECTION PROCEDURES

  • Collections must be authorized via official Collection Orders or Allocation Numbers.

  • Only nominated transporters approved by Mototolo may collect fuel or hazardous materials.

  • Transporters must verify collection PINs and sign off on load quantities.

  • Collection times must be logged and reconciled with dispatch records.


6. SAFETY & COMPLIANCE

  • All deliveries and collections involving hazardous materials must comply with HAZMAT/HAZCHEM protocols.

  • PPE must be worn by all personnel during loading, unloading, and inspection.

  • Emergency spill kits and containment measures must be immediately accessible.

  • Any incidents during delivery or collection must be reported and investigated per company policy.


7. ROLES & RESPONSIBILITIES

Role Responsibility
Receiving Clerk Coordinates receipt, inspects goods, updates IMS
Warehouse Supervisor Oversees unloading, storage allocation, and safety
Supply Chain Manager Approves schedules, manages supplier communication
Security Personnel Controls site access, verifies documents
HSE Officer Ensures compliance with safety and environmental protocols

8. NON-COMPLIANCE

  • Unscheduled or unauthorized deliveries will be rejected or returned.

  • Any breach of safety or documentation protocols will trigger an investigation.

  • Repeat offenders (internal or external) may face contract termination or disciplinary action.


9. RECORD KEEPING

  • All delivery and collection documents must be retained for a minimum of five years.

  • Electronic and physical records must be accessible for audits and compliance reviews.

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